Effective Date: 16/06/2023

AustMystik Privacy Policy

Our website address is: https://www.austmystik.com.au

Thank you for visiting our website. We are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our website, you consent to the terms of this Privacy Policy.

Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you place an order, sign up for our newsletter, or contact us through our website.

b. Payment Information: We do not store payment information directly on our servers. Payments are securely processed by our trusted third-party payment processors, and they may collect and store your payment details. Please refer to their privacy policies for more information.

bi. Paypal Privacy Policy

https://www.paypal.com/us/legalhub/privacy-full#paypal_privacy_statement

bii. Stripe Privacy Policy

https://stripe.com/en-au/privacy 

c. Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.

d. Log Files and Cookies: Like many websites, we gather certain non-personal information automatically. This may include your IP address, browser type, operating system, referring website, pages viewed, and other statistical data. We may use cookies or similar technologies to enhance your browsing experience and collect this information.

Use of Information

a. We may use the personal information we collect for the following purposes:

    To process and fulfill your orders.

    To communicate with you regarding your orders, inquiries, or requests.

    To send you marketing and promotional materials with your consent.

    To personalize your experience on our website.

    To improve our products, services, and website functionality.

    To comply with legal obligations.

b. We may use non-personal information, such as aggregated data and analytics, to analyze trends, administer the website, and gather demographic information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Disclosure of Information

a. We may disclose your personal information to third parties in the following circumstances:

    Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, fulfilling orders, delivering products, or providing other necessary services. These providers have agreed to keep your information confidential and use it solely for the intended purposes.

    Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.

    Business Transfers: In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction.

    Your Consent: We may share your information with third parties when you provide explicit consent for such disclosure.

b. We will not sell, trade, or rent your personal information to third parties for marketing purposes without your consent.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We implement appropriate physical, electronic, and managerial procedures to safeguard your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

a. Access and Updates: You may request access to your personal information or update your details by contacting us through the contact information provided below.

b. Opt-out: You can opt-out of receiving marketing and promotional communications from us by following the unsubscribe instructions in the emails you receive or by contacting us.

c. Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to block or remove cookies if you prefer. However, please note that some features of our website may not function properly without cookies.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Our Social Media @AustMystik on Facebook/Instagram (the connected chat option on this website is linked with Social Media) or Email info@austmystik.com.au

We will respond to your inquiries as soon as reasonably possible.